Buy With Confidence

In response to concerns about 'rogue traders' which are often highlighted in the media, a partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.

The Buy With Confidence scheme was first launched by Hampshire Trading Standards in 1999. At around the same time, Devon Trading Standards initiated a similar scheme called 'CustomerFirst'. The two schemes became successful, and were also adopted by neighbouring Trading Standards Services. The two schemes merged formally in 2008 as 'Buy With Confidence', by which time over 20 local authorities were participating. Buy With Confidence is the largest scheme of its kind nationally and continues to expand its geographical coverage.

Click here to see our listing and reviews on the Buy With Confidence website

Independence

Buy With Confidence is run through the cooperation of a number of Trading Standards Services. We consider that Trading Standards has the right expertise and motivation to offer a scheme which offers genuine benefits consumers and businesses. Accordingly, the Buy With Confidence scheme is administered by local authority Trading Standards Services directly, and is not outsourced.

Stuart and Dave Rodd being presented with the Buy With Confidence certificate of membership

Stuart and Dave Rodd being presented with the Buy With Confidence certificate of membership.

Entry Vetting

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly - amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.

Add A Review

To add your own review to the Buy With Confidence website - click here - then press the thumbs-up icon Layer-39 at the top right of the Rodd Brickwork listing.